Privacy Policy

Sool Corp. (hereinafter also referred to as also “SOOL“, “us”, “our” or “we”) provide this privacy policy (this “Policy“) to inform you of: (1) the types of information we collect; (2) your choices surrounding such information; and (3) how we collect, use, share, update and secure such information. This Policy applies to information obtained in connection with SOOL’S operations at or through our website, our mobile/tablet site, our social media presence, our registration services, our messaging platforms, and other SOOL’S owned or controlled digital and omni-channel properties, if any, that link to this Policy (individually a “Site” and collectively, our “Site”). Emails, social media, marketing campaigns and digital and online advertising are referred to collectively as, our “Internet Marketing Channels.”

This Policy and your use of our Site is subject to our Terms of Use. If you have questions about this Policy, please contact us by using the “Contact” link below.

I. Categories of Information Collected

Some of the information we collect is “Personal Information,” which generally means information that identifies you as an individual, and other information we associate with it. This may include a name, mailing address, e-mail address, driver’s license number, date of birth, social security number, credit/debit card information (and related payment information) and/or telephone number.

We collect several categories of information, from the different sources:

A. Information You Provide: We receive information you provide to us when you:

C. Information that is passively collected when you use the Site. When you visit our Site we may collect “User Activity Information” through Cookies, Web Beacons and other similar or related technologies (collectively, “Information Technologies“). “Cookies” are small text files sent to your device as you visit our Site or utilize our Internet Marketing Channels and saved on your device via your browser. “Web Beacons” (also known as pixels or tags) are a common form of web technology used on our Site and Internet Marketing Channels to monitor visits to certain pages within, interactions with, and the effectiveness of, our Site and our Internet Marketing Channels.

D. Social Media Access. We engage with current and prospective customers through multiple Internet Marketing Channels and social media services (e.g., Facebook, LinkedIn and Twitter). If you contact us on one of our Internet Marketing Channels, request customer service via social media or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Policy as well as the privacy policy of the social media platform you use. If you choose to access, link to, or log-in to our Site or Internet Marketing Channels or otherwise communicate with us through a third-party social media service, you are granting us permission to access and use the information that you post or store on the applicable social media service in accordance with the privacy policy of that service and the privacy settings that are applicable to your account, and to store the user name and password you use to log-in to the applicable social media service. By accessing or logging into our Site or Internet Marketing Channels via a social media service, any information you provide may also become accessible to that service, subject to that service’s privacy policy. For additional information and more details on how you can manage the information provided to us by these social media services, please review the privacy settings applicable to your account with the applicable social media service. We do not control, and are not responsible for, the privacy practices of such services. Please consult the privacy policy of such services for additional information.

E. Other Information. In addition to collecting Personal Information as described above, we may collect information that does not identify you and is not associated with your Personal Information. We may also de-identify information so it no longer identifies you. We can aggregate and use such information to engage in marketing and other activities in a manner that does not use customers’ personal information and is outside the scope of this Policy.

II. Your Choices

A. Email Opt-Out. You may unsubscribe to future e-mail communications from SOOL’S by clicking on the unsubscribe link provided in our e-mail communications. In addition, you may use the methods set forth in the “Contact Customer Service” link below to opt-out or update certain preferences. Regardless of your decision to opt-out of e-mail communications, we may still contact you to respond to an inquiry, regarding transactions and for transactional purposes (e.g., sales confirmations, shipping notifications, recalls, product information, service/reminder notices and account maintenance).

B. Disabling Cookies. Based upon your interactions with our Site and elsewhere on the internet and your (and your device’s) interaction with our Internet Marketing Channels, we may personalize your experience via our Site and via our Internet Marketing Channels. However, you have choices relating to how your device interacts with our Site and our Internet Marketing Channels. You may choose to access our Site and our Internet Marketing Channels without accepting certain Information Technologies on your device(s), and you may opt-out or modify certain elements that are tailored specifically to you and served to you based upon your browsing history. If you choose to restrict those Information Technologies, you can still access our Site and Internet Marketing Channels, but may not be able to take full advantage of certain features. You may also manage third party tracking by turning off cookies and changing your browser settings. Learn more at www.allaboutcookies.org.

C. Interest-Based Advertising. We participate in interest-based advertising (IBA), also known as Online Behavioral Advertising. We use third-party advertising companies and networks to display ads tailored to your individual interests based on how you browse and shop online when you visit our Site, Internet Marketing Channels and across other sites to serve you SOOL’S advertisements across the Internet and through other channels. Some of these networks may be members of the Network Advertising Initiative (“NAI”) or participate in the Digital Advertising Alliance’s (“DAA“) Self-Regulatory Program. To learn more about your choices relating to members of the NAI visit their website at http://www.networkadvertising.org/choices/#completed. To learn more about your choices relating to networks that participate in the DAA Program, please visit http://www.aboutads.info. Please note, even if you choose to restrict, opt-out or modify your preferences, you may still see or receive SOOL’S advertisements on our Site, on our Internet Marketing Channels and on other sites, but such advertisements will not be based upon your browsing history.

D. Location Information. When you visit our Site, they may collect general location information from your IP address and your specific location information (latitude and longitude) from your browser. You may opt-out of allowing our use of specific location information we obtain when you visit our Site on-line by selecting the option of not allowing us to use location information when prompted by your browser or by managing your browser settings. Note, such opt-outs and browser settings do not limit our ability to use your general location obtained via your IP address.

E. Mobile Device and Application Preferences.

1. Text Messages. If you have opted-in to receive text messages from us, we may send text messages to the number provided that corresponds to your device. To opt out of mobile messaging from SOOL’S, reply “stop” to text messages received.
2. Push Notifications. You may at any time opt out from further push notifications by adjusting the permissions in your mobile device.
3. Location Information. You may at any time opt-out from allowing us to access specific location information of your device by adjusting the permissions in the mobile device you use to access our Site through your mobile browser.

III. How We Use Your Information

We do not generally disclose your Personal Information to unaffiliated third parties without your prior consent, although we do disclose information to third parties in some circumstances as described below under “When We Disclose Information.” We use your information in ways consistent with this Policy and applicable laws in the following ways:

In doing so, we may:

1. Combine certain Personal Information and non-personal information collected online and offline, including information collected from third parties;
2. Retain the information as needed to provide you products/services, comply with legal obligations, resolve disputes, and enforce agreements as necessary in our sole discretion;
3. Process User Activity Information to associate you with your interactions on our Site and In-Store services; including to recognize you and your preferences as you return to our Site or utilize our Internet Marketing Channels, to tailor advertisements to you, and to provide other services to you. We may display targeted ads to you through Internet Marketing Channels; and
4. Use location information from your device in order to deliver marketing messages to you which may be more relevant to your general location. We may also use this data to track the effectiveness of local marketing campaigns, as well as our store location services.

IV. How We Disclose Your Information

1. With third party businesses and service providers that assist with our business operations, such as shipping vendors, billing or other payment vendors, payment card processors, IT services, customer service, email and text delivery services, marketing and research vendors and various companies that work with us to improve or provide our products and services and our data integrity including advertising networks and data analytics providers. While we are not involved in the day-to-day operations of such businesses and providers, our agreements generally obligate them to use reasonable methods to keep any Personal Information safe and secure, and not use such Personal Information for purposes other than providing their applicable services. However, even if a third party business or service provider is performing business operations on our behalf, if you have an independent relationship with such third party business or service provider, its use of your information may be governed by its independent relationship with you, and we are not responsible for such use.
2. As we deem necessary in the event (or partial event) of a corporate sale (asset or stock), merger, reorganization, change in corporate control, acquisition, insolvency, bankruptcy or similar event.
3. In connection with various co-branded, warranty and delivery/assembly services.
4. To comply with applicable law or reasonable request based upon governmental regulation, court order, subpoena or similar related action.
5. As we deem necessary to protect the rights, property or safety of SOOL’S, our customers, our associates or others, to prevent harm or loss, or in connection with an investigation or suspected or actual unlawful activity.
6. To the extent permitted by law, User Activity Information that is passively collected when you use our Site as described above may be shared with our online and email advertisers or other third-party vendors we use who may provide Information Technologies on our Site or other websites to manage and improve our online and email advertising campaigns.
7. As may otherwise be disclosed at the time of collection.

V. How to Update Your Information

For certain types of information, we offer you several ways to access or update such information:

1. If you have an account on our Site, you can log-in to your account on the applicable Site and update your information and communication preferences provided there. Some fields (such as password) can be Site specific and if you have more than one account with us or registered on more than one Website, you will need to update each account.
2. You can Contact Customer Service to request updates to your account via the link at the bottom of each page of our Site or by emailing us at info@soolfit.com or by calling us at 224-355-6040. You may also reach us by U.S. postal mail at Sool Corp, PO Box 1323, Barrington IL 60011. Please provide your current and complete contact information with these requests.

1. We may refuse requests that are unreasonably repetitive, require disproportionate technical efforts, risk the privacy of others or are impractical.
2. After closing your account(s), or updating or deleting any of your information, we may retain residual copies on our servers and back-up systems to the extent permitted by law.
3. Closing an account will not affect information we obtain via Information Technologies.
4. In our efforts to maintain accurate and complete information, we may utilize third party service providers to assist us in identifying and with updating contact information (e.g., National Change of Address or NCOA).

VI. Security

Additionally, we use a variety of security measures to help protect Personal Information that we maintain. While no company can guarantee the security of your information, we use physical, administrative and technical controls that are consistent with retail industry practices to mitigate such risks.

VII. Children

Our Site is a “general audience” website and not directed toward children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13 without express parental consent. If you are a parent or guardian and think we have unauthorized information about your child who is under the age of 13, please let us know by contacting us at info@soolfit.com, or by calling us at 224-355-6040.

VIII. Third Party Links

IX. Privacy Policy Updates

We may, from time to time, update and revise this Policy. Please periodically check this Policy for any updates or revisions. In the event we make a material change to how we use your information that would materially adversely affect your rights, we will provide you advance notice including by posting the proposed change on the Site at least 30 days in advance of the effective date of the changes. We encourage you to keep the email and other addresses you provide to us current so that you may receive any additional notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the changes and do not wish to be bound by such changes, you should stop using the Site, and if you are a registered user, you may cancel your account with us within the thirty (30) day period by contacting us at info@soolfit.com or by calling us at 224-355-6040. You may also reach us by U.S. postal mail at Sool Corp, PO Box 1323, Barrington IL 60011. Please provide your current and complete contact information with these requests. Otherwise, the changes will take effect after thirty (30) days.

For California residents, please see www.soolfit.com/california-privacy-policy regarding additional notices and privacy disclosures that may be applicable to you.

For Nevada residents, please note that we do not sell personal information as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6). You can submit a request to us at info@soolfit.com regarding the sale of such information.